Preguntas frecuentes


How to place an order?

To place an order at,it is required to sign in, then, follow the shopping steps and fill the delivery questionare for futher orders wont need to fill anything else.

The user will add to the basket as many items as desireed.

Then you will validate these steps and the shipping address is requested.

Shipping costs are included?

We offer free delivery for orders over 50 €, for orders lower shipping costs are 5,5 € Spain, International, request information by filling our contact form.

How long will it take to arrive?

Once you have paid your product, we are shipping by transport within 5 to 10 business days from the date of receipt of the order and between 10 and 15 business days when we have to make the article.


Transport Warranty: All shipments travel insurance cover 100% of the value of the goods. Remember that you have 24 hours to make a claim if your order has suffered damage caused by transport. If you have any further questions, please send an email to

Product Warranty: The warranty only covers defects caused by manufacturing.
To enjoy the guarantee of products, you need the invoice.

Remember that textile products are hygienic products that do not support returns once unpacked.

past claims will not be accepted 24 hours of receipt of the goods, except those derived from manufacturing errors

How to Complain? continually  work for you, improving our care systems, expediting delivery and allowing you to enjoy our textiles. Therefore we ask you for any eventuality, please send your complaint via the contact form or write to the address